1. Delivery Methods
Logistics Partners:
Home Delivery: Hsinchu Logistics, Black Cat (Available for Taiwan Mainland only)
Convenience Store Pickup: 7-11, FamilyMart (Available for Taiwan Mainland and outlying islands' convenience store locations)
Delivery Time/Areas:
i. Home Delivery
Delivery Time: 3-7 days
Available Areas: Taiwan Mainland
ii. Convenience Store Pickup
Delivery Time: 3-7 days
Available Areas: Taiwan Mainland
iii. Mail Delivery (Outlying Islands)
Delivery Time: 3-7 days
Available Areas: Taiwan Outlying Islands
2. Shipping Details
Orders will be shipped within 2-3 business days (excluding the day of the order).
Shipping is done Monday to Friday, from 12:00 PM to 5:00 PM, with no deliveries on holidays.
In case of high order volume during holidays or unforeseen circumstances (e.g., natural disasters), there may be shipping delays.
If you select [Home Delivery]: The actual delivery time will depend on the route assigned by the delivery driver.
If you select [Convenience Store Pickup]: Please watch for the delivery notification SMS and pick up the item within 3 days after it arrives at the store. If you fail to pick up the item without reason, and additional shipping fees are incurred, the customer will bear the cost.