1. Return Period
You have 7 days from the delivery date (including weekends and holidays) to request a return. Please contact customer service within this period and provide your order details and reason for return.
Customer Service Email: el@power-bro.com
2. Return Conditions
Items must be unused and in original packaging (including box and invoice). Returns will not be accepted if the product is damaged, used, or with missing parts.
3. Return Process
Contact customer service, confirm eligibility, prepare the item and invoice, and provide pick-up details. Our logistics partner will handle the return.
4. Refund Process
• Credit Card: Refund will be issued to your original card.
• COD: Refund will be transferred to your bank account.
